Campbells Veterinary Surgery in Swansea is a clinic offering emergency veterinary services with a 4-star rating based on 175 reviews on Google Maps. This volume of reviews provides a substantial dataset for evaluating the clinic's performance.

Customer feedback shows a mix of experiences. Positive reviews highlight compassionate and attentive care, particularly praising the staff's patience with nervous animals. Richard Gardner, a customer from a year ago, shared a moving account of how the clinic helped his Yorkie recover from a severe tooth infection, noting the dog's improved health and quality of life since then. Similarly, Adam Chick appreciated the attentive care provided to his mother's nervous dog, recommending the clinic highly.

However, there are notable criticisms within recent reviews. One reviewer expressed dissatisfaction with inconsistent service and issues with a particular receptionist's professionalism. More concerningly, a review from Graham Pennock described a distressing experience involving his elderly mother's dog, criticizing the clinic's handling of payment during a sensitive time. Another review pointed out cleanliness issues, describing the clinic as less hygienic compared to other veterinary services.

While Campbells Veterinary Surgery has been praised for its effective and compassionate animal care by some, the mixed reviews suggest that customer service and cleanliness could be areas for improvement. Prospective clients may want to weigh these factors when considering this clinic for their veterinary needs.